My wife was trying to price health care packages for our family. Humana had a big ad on the television, so she called and told them as part of the quote process that they would not cover Celiacs. The Humana representative admitted that "Celiac can be controlled through diet." but went on further to say that Humana did not cover Celiacs because "Humana can't monitor compliance with the diet."
This argument uses flawed logic. Using the same logic, they should not cover anyone who takes medication, either. Blood tests suffice. A little underwriting sanity appears to have gone missing at Humana.
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1 comment:
Humana sucks! I had a miserable time when they were my primary health insurance. BBB has lots of complaints against them. This is just another reason not to like them!
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